I purchased my first Neo over a year ago. Since then I have also added the black Neo, the Terp Surfer and all of the other accessories offered by Prrl Labs. After years of smoking cannabis, other portable vaporizers just didn’t cut it. I seem to want to fulfill the habit of smoking a pipe or taking a bong hit. The Neo replaces the conventional lighter. The glass bong bowl fits directly into my beautiful bong. And with the Terp Surfer I can even use concentrates with the new Saucer that they have just released. So now my old smoking habits have been replaced with a very healthy alternative for medical cannabis use. The negative affects from smoking cannabis no longer exist in my lungs. The sore throat and coughing are now gone. I don’t know how to thank you enough for helping me on my healing journey with medical cannabis. Thank you Prrl Labs.

Although I am only an occasional smoker (or in this case, vaper) my experiences with the Neo have been tremendous so far. It really allows to you taste the bud, and you can get a lot of value out of just a small amount of cannabis. I decided to get this because I was getting tired of how unpredictable edibles are and can't smoke traditionally because of my asthma. This device has been a godsend because when I use it I get no phlegm, flair-ups, or wheezing; and I prefer it over a traditional vape because I get to use all my old pipes and bongs and what-not. I really don't have much else to say, just that customer support is really good with this company and if you're on the fence just go for it! Good ideas like this need more support. The only (minor) downside is that the Neo does smell like weed for a couple hours after use, it's not nearly as bad as smoking but if you're in small room it might smell for a while.

From an engineering standpoint, this is a well thought and well designed product.

The materials used are very good and it does an excellent job functionally. I like the fact that you can swap out the battery fairly easily. It recharges via USB C within an hour roughly, if you use a high power USB adapter.

It is easy to hold and use and within a few attempts you figure out the right method and settings that works for you. With the Heir bubbler, I am using the 4 star setting and it is very clean. Would definitely recommend. Hopefully it holds up for a few years.

As an aside, if your unit does not recharge after removing the battery tab, simply remove the battery and reseat it. That solved my issue.

Kudos to the engineers behind this product!

Any rating below 5 only means you have not mastered its function. It certainly keeps up with my heavy portables! Ooh, this micro-doses real well.

Never an end-game here. The Neo has worked out to an excellent addition.

I'm a longtime old-fashioned toker, and it took a moment to get the hang of the Neo, but boy am I glad I stayed the course! The revelatory tasting experience, the bright high...the Neo and the Terp Surfer bring out the best in my humble homegrown herb. Thank you, Prrl Labs for introducing me to a whole new dimension in enjoying my favorite plant.

The pure taste is remarkable. Solid product and the size of the pipe is perfect for heat placement.

I’ve had the Neo for about a week now and I’m enjoying it very much. It’s a beautiful design and there’s so much support that it wasn’t stressful to learn how to use it. I also know that I’ll get better at using it over time so I’m in no rush. I definitely get high from using it and I just love that I’m taking better care of my lungs!

The Neo: Innovative, easy to use, amazing flavors, great accessories, and enjoyable. An incredible device with excellent customer service!

I have the NEO, Terp Surfer, and a custom 3rd party pipe set for the NEO, so I am pretty well invested in this product since I love the device so much. These premium products make for a fun, simple, and effective way to extract your material. The Terp Surfer is light weight, free standing, has amazing air flow, and the overall experience is fantastic for when I want to relax and have a slow, flavorful session. [IG=DrEvilNJ]

There are a lot of products on the market that market themselves as being “vaporizers”, but in fact most are not truly vaporizing your cannabis. That’s not the case with the Neo, and wow does it accomplish true vaporization so well! It’s easy to use, gently heats your cannabis, produces amazing flavor, and is an all around enjoyable experience. It works perfectly with the Terp Surfer and I also had success using it with other glass devices as well (however the glass insert bowl design of the Terp Surfer makes for optimal use of your material).
I’m very impressed with the design and engineering of the device as well. Heat management in such a small form factor is a challenge but I never felt any safety concern with the Neo when operated properly. The single button operation is great and swappable batteries are a plus too.
I’d highly recommend this device as an addition to your cannabis consumption routine, it’s a truly unique and wonderful experience.

Clumsy me dropped my Neo and cracked the glass. It took just a minute to order a repair, and my Neo was back as good as new in less than a week. What could have been heartbreak was just a break. Great service, great product. I couldn't be more pleased, unless I were less clumsy.

Love experimenting with the Neo on different bowls. Glad I have one of the first sets that came out and the guys really stand behind their product and customers. How can you go wrong?

Very cool idea, built very well. Happy I got it.

I purchased a Prrl Neo a while back and have grown to enjoy it very much. Recently I purchased a Terp surfer. Once I learn how to slow down a bit I caught on to the learning curve quite easily. Being a heavy hitter it took a bit of restraint to take slow easy draws. But once I got the hang of it the taste is incredible. Thank you for another incredible product.