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Prrl Labs, Inc.

Chimney Repair

Chimney Repair

Regular price $30.00
Regular price Sale price $30.00
Sale Sold out
Shipping calculated at checkout.

We don't believe in planned obsolescence!

The body of your Neo is tough and rugged, but the chimney is made of quartz for its thermal properties, airway purity, and design precision. Quartz is brittle like glass, so in the event that your quartz chimney ever becomes damaged, we can fix it. 

What should happen next:

  1. Purchase this service to get in our queue
  2. Ship your Neo to us at 2923 NW Telshire Terrace, Beaverton, Oregon, USA  97006
  3. We will fix your Neo within 5 business days of receiving it
  4. We will send you an alert when it's on its way back to you

To avoid having to use this service, take care of your Neo by:

  1. Laying the Neo down flat when not in use, not standing up
  2. Storing the Neo with the silicone adapter on the quartz chimney
  3. Using a case for it when traveling
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