Customer reviews

Based on 158 reviews
85%
(135)
12%
(19)
1%
(2)
1%
(2)
0%
(0)
B
Neo Atomizer
BC (Indiana)
Fantastic

The Neo is a great device. Simple and easy to use with enough power to fully extract and give great flavor. I have a feeling it’s going to be my go to portable.

M
Quartz Herb Capsule
Michel Beaulieu (New Brunswick)
If you love THC you’ll definitely love the NEO

The Neo is definitely a higher end product, but why not ? Like a fine wine , you will drink out of a proper wine glass well the Neo is that for flower. Absolutely love the ritual of holding a pipe and Neo during the vape process.

M
Terp Surfer Pipe
Michel Beaulieu (New Brunswick)

Terp Surfer Pipe

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Neo Atomizer
William Knowlton (Illinois)
Awesome band

Awesome band

J
Spare bowl for Terp Surfer
John Jinks (Alabama)
Great customer service

Lost a magnet 🧲 on my surfer. New ones delivered ASAP No charge. Great company

S
Neo Atomizer
Sam Sandberg (New Jersey)
Neo atomizer

Enjoying the unit so far, only issue I have had is it has ignited the flower a few times, maybe had the heat up too high

A
Terp Surfer Pipe
Andre Nieuwendam (North Carolina)

Terp Surfer Pipe

A
Neo Atomizer
Anders Kvaal (Utah)
Awesome So Far

I've only been using the device for a week but it works brilliantly. I've tried so many vaporizing products that just didn't have the satisfaction of puffing the old school way. The NEO truly bridges the old and new in an enjoyable and convenient way. Great product.

J
Herb Jar
Joyce (Massachusetts)
Sophisticated and Stylish Cannabis Consumption

The Terp Surfer and Atomizer are the next level for your favorite sophisticated stoner!

W
Terp Surfer Pipe
Wayne Schwind (Oregon)
Great vaporizer, changed the way I consume

Really love the Neo device, along with the terp surfer pipe, it has changed the way I consume cannabis. I occasionally still roll a joint to smoke at night, but during the day (or most of the time) I always use the Neo for cannabis flower and haven't used the basic cannabis bowl since. Highly recommended! Better cannabis high and actually saves me a lot of money as I have to use less of the cannabis to get the high/ experience I want.

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Terp Surfer Pipe
John Friess (California)
The Terp Surfer Is A Pipeboard!!!

I mean look at this product it looks just like an old school surfboard, but it’s a pipe. 🏄 + 💨 is the win. Love how the metal bowl (the fin) is magnetic and removable for sharing various flower. You don’t pass the pipeboard, but the fin.

Hits well, cleans well and looks like art. Love it.

R
Terp Surfer Pipe
R.B. (Washington)

No comment

J
White Neo + Maple Terp Surfer Bundle
Jon Faville (Oregon)
Recreation companion

I’ve had my eye on the Neo for quite a while now and finally pulled the trigger!! I’m really glad I did…quality of experience and health benefits were my primary objectives and this is a great addition to my recreation equipment, also way easier and safer to use in windy and fire-risk scenarios which are quite common for me in the back country.

I have had a little bit of confusion with the on-off switch, seems like I haven’t quite got the rhythm of the triple click down yet.

M
Neo Atomizer
Matthew Sumpter (New Mexico)
Everything is vapor

Awesome device to vape out of any bowl! I'm not really smoking at all anymore. Works really well once you get the hang of it.

C
Black Neo + Walnut Terp Surfer Bundle
CP
A device for the connoisseur

The Neo device is not the ideal for a brand new cannabis user, as the highly customizable actions of this device allow for dynamic experiences that many newbies cannot apppreciate.

The neo provides flexibility around your hit, allowing you to blow a big cloud and nearly burn the herb, or to heat very gently only lightly vaporizing and getting primarily terpenes.

While it’s a bit clunky seeming at first and there is a learning curve, once you get into the groove of how to use this device you won’t want to leave how without the Terp Surfer and your Neo.

P
The Saucer (concentrate pad)
Peter Fisher (Oregon)
Neo your way to healthy living.

I purchased my first Neo over a year ago. Since then I have also added the black Neo, the Terp Surfer and all of the other accessories offered by Prrl Labs. After years of smoking cannabis, other portable vaporizers just didn’t cut it. I seem to want to fulfill the habit of smoking a pipe or taking a bong hit. The Neo replaces the conventional lighter. The glass bong bowl fits directly into my beautiful bong. And with the Terp Surfer I can even use concentrates with the new Saucer that they have just released. So now my old smoking habits have been replaced with a very healthy alternative for medical cannabis use. The negative affects from smoking cannabis no longer exist in my lungs. The sore throat and coughing are now gone. I don’t know how to thank you enough for helping me on my healing journey with medical cannabis. Thank you Prrl Labs.

A
Neo Atomizer
Aric Marsh (Ohio)
Great for asthma!

Although I am only an occasional smoker (or in this case, vaper) my experiences with the Neo have been tremendous so far. It really allows to you taste the bud, and you can get a lot of value out of just a small amount of cannabis. I decided to get this because I was getting tired of how unpredictable edibles are and can't smoke traditionally because of my asthma. This device has been a godsend because when I use it I get no phlegm, flair-ups, or wheezing; and I prefer it over a traditional vape because I get to use all my old pipes and bongs and what-not. I really don't have much else to say, just that customer support is really good with this company and if you're on the fence just go for it! Good ideas like this need more support. The only (minor) downside is that the Neo does smell like weed for a couple hours after use, it's not nearly as bad as smoking but if you're in small room it might smell for a while.

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Neo Atomizer
D S (New York)
Great Product

From an engineering standpoint, this is a well thought and well designed product.

The materials used are very good and it does an excellent job functionally. I like the fact that you can swap out the battery fairly easily. It recharges via USB C within an hour roughly, if you use a high power USB adapter.

It is easy to hold and use and within a few attempts you figure out the right method and settings that works for you. With the Heir bubbler, I am using the 4 star setting and it is very clean. Would definitely recommend. Hopefully it holds up for a few years.

As an aside, if your unit does not recharge after removing the battery tab, simply remove the battery and reseat it. That solved my issue.

Kudos to the engineers behind this product!

B
Schott Borosilicate 14mm Bowl
BuzzBoy (California)
Ratings

Any rating below 5 only means you have not mastered its function. It certainly keeps up with my heavy portables! Ooh, this micro-doses real well.

B
Neo Atomizer
BuzzBoy (California)
Learning curve

Under the correct circumstances it performs nicely. I bought it for the portable convection desktop alike affect. I am personally pleased to have taken the challenge!

B
Silicone adapter (2-pack)
BuzzBoy (California)
Great platform

Never an end-game here. The Neo has worked out to an excellent addition.

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The Neo: Chimney Repair
Just another farmer (Oregon)
Ceramic chimney repair

Ceramic chimney repair
I am the world’s best at breaking stuff!!! So of course I dropped my NEO over an unforgiving surface and broke the ceramic chimney.. Lucky for me The team at Prrl Labs was there to save the day!! I ordered a new one on their website, and shipped it off. In a surprisingly fast turnaround my device on his back at my door in less than a week. Great job Folks!!!!

A
Terp Surfer Pipe
Alice Boher (Florida)
hanging ten with Neo + Terp Surfer

I'm a longtime old-fashioned toker, and it took a moment to get the hang of the Neo, but boy am I glad I stayed the course! The revelatory tasting experience, the bright high...the Neo and the Terp Surfer bring out the best in my humble homegrown herb. Thank you, Prrl Labs for introducing me to a whole new dimension in enjoying my favorite plant.

G
Terp Surfer Pipe
Gary Juelich II (Missouri)
Great products

The pure taste is remarkable. Solid product and the size of the pipe is perfect for heat placement.

J
Neo Atomizer
Jeff L. in Canada (Ontario)
Awesome Unit!

Solid Unit, Opens a Lot of Possibilities
The Neo is a well built easy to understand vaporizer. The controls are straight forward and easy to operate. However, be prepared to practice different heat settings and draw strength until you get it to work good for you. It took me about 5 sessions to get it. Once you get it, it’s easy to replicate. I only vape now but I have a good collection of pipes & bong bowls that I can use again with the Neo.