I have thoroughly enjoyed everything relating to this product. How it works, and the organization selling it. The appreciation I have for these tools reminds me of a quote from Jerry Garcia when asked to explain the phenomenon of his fans. He said, "Not everybody likes licorice, but the people who like licorice really like licorice". Well, swap out the candy name with the term "vaping" and my analogy is made. If you are in the club, these two products are a must experience. If extracting flavor from your herb is a top priority, then I suggest adding this technology to your collection of current priorities. As others likely have stated, it requires a honeymoon period to get into a rhythm in relation to how it works and how one can make it work best for them. It is different than 98% of all other wireless devices in the space. No different than a new relationship, if it's to easy at the beginning, that reality will reveal itself soon enough and the connection may burn out quickly. However, focus, with a little patience, & excitement & superior results are more than obtainable. So I encourage anyone reading this not to be intimidated, and think of it as I described above. I now find so much value in exploiting all the different ways in which The Terp Surfer & The Neo help me get the VERY most out of my flower and the experience created through using the two. I have not combusted in over twelve years, and the pleasure and memories encouraged through once again using a two handed system has been a real joy I could not of predicted.
Glad I found you one sleepless night while searching YouTube videos. I look forward to strengthening not only my relationship with your tools, but also with your company as you secure your place in this space that has been stale for far too long.
Neo has changed my cannabis experience. I'm able to cleanly extract the essence of the herb, without burning. Neo makes it possible to use waterpieces, pipes, and the amazing Terp Surfer, which I finally got, and love, love, love. Truly a match made in heaven. I've got a Neo in white, and one in black, and they both get used hard, and both still work great. Put one out in Cobalt, and I'm there.
Great device. Get you one.
I am definitely a fumble fingers. So when I broke the chimney on my Neo, I was very sad. But the experience of sending the unit in and getting it repaired was extremely fast and painless. Thank you.
Really brings out the flavor from flower and makes it stretch for longer. Very smooth hitting. Battery is a little tough to get in and out, but otherwise amazing.
Number one this is an incredible product that has completely changed and elevated the way that I smoke. Their customer service is incredible and they are true to the word. Well worth the money with no hesitation. My friends have told me on several occasions that I should be a spokesperson.
I love the Neo! And the customer service is top notch. Really I can’t say enough about how amazing the team at Prrl labs are! The really are the absolute best!
I love this machine, it has changed my idea of marijuana completely !! Also receive amazing customer service by telephone!!
You have no idea how much I love your product -it completely changed my view of smoking. I received it as a gift because I always cough and my lungs hurt from smoking with fire. This device helped so much! Not only is the high so much cleaner and the bowl/bong doesn’t need as much cleaning anymore, but I discovered that weed has a taste! I always thought when it says, ”Tastes earthy with a hint of lemons,” that was just made up, but since using the Neo I finally understand the descriptions and always get excited when I see a new strain.
It’s also a huge bonus that the apartment doesn’t smell like weed in the morning anymore too. And my cough is gone, too - now it doesn’t feel like I’m burning my throat and lungs anymore.
I’ve already recommended the product to a lot of my friends, whom I hope will buy it too, because it changes your experience so so much. It’s hard to go back to fire now. Haha anyway, I thought I tell you how much your product is loved.:)
Work amazing, have had great customer service as well. Would defiantly recommend to a friend
The Neo is a great device. Simple and easy to use with enough power to fully extract and give great flavor. I have a feeling it’s going to be my go to portable.
The Neo is definitely a higher end product, but why not ? Like a fine wine , you will drink out of a proper wine glass well the Neo is that for flower. Absolutely love the ritual of holding a pipe and Neo during the vape process.
Lost a magnet 🧲 on my surfer. New ones delivered ASAP No charge. Great company
Enjoying the unit so far, only issue I have had is it has ignited the flower a few times, maybe had the heat up too high
I've only been using the device for a week but it works brilliantly. I've tried so many vaporizing products that just didn't have the satisfaction of puffing the old school way. The NEO truly bridges the old and new in an enjoyable and convenient way. Great product.
The Terp Surfer and Atomizer are the next level for your favorite sophisticated stoner!